Account
Account & Settings
Manage your profile, notification preferences, and review practice policies.
Review sign-in history, enable authenticator-app 2FA, and sign out from all devices.
Step-by-Step Guide
1
Open your Security settings
Sign in to your portal and go to Settings → Security tab. Here you'll find sign-in history, two-factor authentication options, and session management tools.
2
Review your recent sign-ins
The 'Recent Sign-Ins' list shows every successful login with the date, time, and device. If you see a sign-in you don't recognize, change your password immediately and contact us at (360) 342-6445.
3
Enable authenticator-app 2FA (optional but recommended)
Click 'Enable Authenticator App' and scan the QR code with an app like Google Authenticator, Authy, or Microsoft Authenticator. After setup, each sign-in will require a 6-digit code from the app — even if someone has your password, they can't get in without your phone.
4
Change your password
Click 'Change Password', enter your current password, then your new password (minimum 12 characters). Use a passphrase — three or more random words joined with hyphens or spaces — for a password that's both strong and easy to remember.
5
Sign out from all devices
Click 'Sign Out From All Devices' to immediately end every active session linked to your account — on every phone, tablet, and computer. Use this if you've lost a device, used a public computer, or suspect someone else has access to your account.
Tips
- You'll receive an automatic email alert every time your account is signed into — if you didn't do it, call us immediately.
- You'll also receive a separate email alert if your password is changed — another signal to watch for unauthorized access.
- If you ever lose access to your authenticator app, call (360) 342-6445 — we can verify your identity and disable TOTP so you can get back in.
- A strong, unique password for your portal (not reused from other sites) is your first line of defense.