Account
Account & Settings
Manage your profile, notification preferences, and review practice policies.
Review sign-in history, enable authenticator-app 2FA, toggle login alerts, and sign out from all devices.
Step-by-Step Guide
1
Open your Security settings
Sign in to your portal and go to Settings → Security tab. Here you'll find sign-in history, two-factor authentication options, login alert preferences, and session management tools.
2
Review your recent sign-ins
The 'Recent Sign-Ins' list shows every successful login with the date, time, and device. If you see a sign-in you don't recognize, change your password immediately and contact us at (360) 342-6445.
3
Enable authenticator-app 2FA (optional but recommended)
Click 'Enable Authenticator App' and scan the QR code with an app like Google Authenticator, Authy, or Microsoft Authenticator. After setup, each sign-in will require a 6-digit code from the app — even if someone has your password, they can't get in without your phone.
4
Change your password
Click 'Change Password', enter your current password, then your new password (minimum 12 characters). Use a passphrase — three or more random words joined with hyphens or spaces — for a password that's both strong and easy to remember.
5
Toggle login email notifications
By default, the portal sends you an email every time someone signs into your account. You can toggle this off in the Security tab if you prefer not to receive these alerts — though we strongly recommend keeping them on as an extra security layer.
6
Sign out from all devices
Click 'Sign Out From All Devices' to immediately end every active session linked to your account — on every phone, tablet, and computer. Use this if you've lost a device, used a public computer, or suspect someone else has access to your account.
Tips
- You'll receive an automatic email alert every time your account is signed into (unless you've turned it off) — if you didn't do it, call us immediately.
- You can also receive your sign-in verification code by SMS text message instead of email — set this up in Settings → Notifications.
- You'll also receive a separate email alert if your password is changed — another signal to watch for unauthorized access.
- If you ever lose access to your authenticator app, call (360) 342-6445 — we can verify your identity and disable TOTP so you can get back in.
- A strong, unique password for your portal (not reused from other sites) is your first line of defense.