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New to telehealth? Start here.

Telehealth Setup Guide

Everything you need to prepare for your first video appointment — step by step. Most clients are ready in under 10 minutes.

What you need

  • Camera (built-in or external)
  • Microphone (built-in, headset, or earbuds)
  • Stable internet (Wi-Fi or 4G/LTE)
  • Google Chrome, Edge, or Safari browser
  • A private, quiet space

5 steps to get ready

Troubleshooting

Common issues & fixes

Ready to connect?

Sign in to your client portal to access the Telehealth Session tab.