What’s new · Portal 2.0
A brand-new website. A smarter portal.
Portal 2.0 is here — build your own therapy tools, track how you’re really doing, and manage your whole care experience in one secure place. A tour of all 32 features below, plus video guides for every part of the portal.
Video guides
Ten short tutorials — three to five minutes each — walking through every part of Portal 2.0. New videos are added here as they’re released.
1.Welcome to Portal 2.0: creating your account
▶ 2 minPassword-free sign-in with email codes, and the guided setup that gets your chart ready before your first visit.
2.Finding your way around: Home & your To-Do list
▶ 2 minThe six portal sections, and the one list that holds everything waiting on you — each item opens exactly where you finish it.
3.Appointments: booking, rescheduling & requests
▶ 2 minRequest visits from real open times, change them without phone tag, and see your full visit history.
4.Joining a video visit
▶ 2 minOne-tap telehealth inside the portal, the 30-second camera test, and the iPhone tip worth knowing.
5.Worksheets part 1: completing what your provider sent
▶ 2 minInteractive exercises that save as you type — progress, completion, repeats, and the sharing control that's yours.
6.Worksheets part 2: build your own worksheets & plans
▶ 3 minBuild a custom worksheet around what's on your mind, a Food-for-Mood week, or an action plan matched to your energy.
7.Medications: refills, side effects & consents
▶ 2 minTrack prescriptions, request refills and watch their status, report side effects, and sign medication consents.
8.Tracking: mood, symptoms & your wellness snapshot
▶ 2 minA minute a day of mood and symptom tracking, assessments, trend charts — and the plain-language snapshot that preps your visits.
9.Messages, documents & your records
▶ 2 minSecure messaging that beats phone tag, your document locker, lab results, visit summaries, and records release.
10.Privacy & account: security that works for you
▶ 2 minSign-in alerts, automatic time-outs, sharing controls, and the settings that keep your information yours.
Your patient portal
Get into the portal in minutes
NewThe patient portal is live, and there is no password to create — sign in with a one-time code sent to your email. New clients receive a secure onboarding link from the practice that sets up their profile. Once you are in, everything about your care is in one secure place.
Guided onboarding
NewNew clients walk through a guided intake: profile, contact and emergency information, insurance or self-pay, and the demographics your provider needs — collected once, kept up to date.
Smart home dashboard
NewYour portal home shows exactly what needs attention: forms to sign, upcoming appointments, new screeners, and unread messages. Nothing gets missed.
Appointments
NewView your upcoming and past appointments, session types and scheduling details — and request a new visit right in the portal, choosing from your provider's real available times.
Pre-session check-in
NewBefore each appointment, rate your week, flag topics to discuss, and note any concerns. Nicholas sees your responses before the session starts — so you never have to re-explain everything from scratch.
Your clinical record
My Treatment plan & goals
NewSee your active treatment plan, current diagnoses with ICD-10 codes, and treatment goals with progress milestones you can check off as you work through them.
Medications & consent signatures
NewView your current medication list with dosing details. When a new medication is prescribed, review the education materials and sign your consent directly in the portal.
Clinical notes & visit summaries
NewAccess progress notes, psychiatric evaluations, and after-visit summaries written for you — key points from each session, medication changes, and next steps.
Lab results
NewLab results ordered or shared by your provider appear in the portal. No more waiting for a phone call.
Wellness snapshot (AI-assisted)
NewOpen the Progress tab and choose Wellness snapshot: a plain-language overview of how your assessment scores, mood and symptom logs are trending between appointments. Your provider shares one with you when it is ready, and you can ask for a fresh one yourself — that button is governed by AI assistance in Settings → AI & privacy.
Documents — upload & download
NewUpload your own health documents (prior records, insurance cards, referral letters) and download any files Nicholas has shared with you.
Wellness tools
Daily log
NewRate your mood 1–10 plus anxiety, energy, sleep and concentration in seconds, under Assessments → Daily log, and see the patterns over time under Progress → Trends — which you can review with Nicholas at sessions.
Guided wellness journal
NewA private journal with guided prompts. Opt in to AI reflections that respond to your entries, or keep everything to yourself.
Mental-health screenings
NewComplete standardized screeners assigned by Nicholas — PHQ-9, GAD-7, PCL-5, ASRS, MDQ, ISI, and more. Results are scored automatically and feed directly into your chart.
Your daily log reaches your chart
NewWhat you record in the Daily log is visible to your provider in your chart, so a week of poor sleep is on the screen at your next appointment without you having to remember it.
Personal safety plan
NewA personalized crisis plan — warning signs, coping strategies, supportive contacts, and professional resources — that you build and update with Nicholas.
Therapeutic worksheets
NewCBT thought records, mindfulness activities, and other exercises assigned by Nicholas, completed and submitted directly through the portal.
Assigned resources
NewYour provider can share handouts, worksheets, and links directly to your portal — review them between sessions, and mark each one complete as you go.
Communication & requests
Secure messaging
NewMessage Nicholas between sessions — HIPAA-compliant, private, and never leaving the secure system. For non-urgent questions; emergencies should always use 911 or 988.
Telehealth access
NewJoin your telepsychiatry sessions directly from the portal — your secure video room is one click away, no downloads required.
Medication refill requests
NewRequest a refill without a phone call. Submit through the portal and track its status; Nicholas receives it immediately.
Release of Information
NewAuthorize sharing of your records with other providers, insurers, or family members — digitally, with a full signature audit trail.
Assigned form completion
NewWhen Nicholas sends you a form or questionnaire, it appears in your portal — complete and submit without printing or emailing anything.
Security & privacy
Passwordless sign-in (email code)
NewSign in with a one-time code sent to your email — no password to remember. Codes expire shortly for your protection.
Choose how your sign-in code reaches you
NewHave your one-time sign-in code sent to your email or your phone, and turn on an email alert when your account is signed in to — both under Settings → Sign-in & security.
Login alerts & auto sign-out
NewYou're emailed whenever your account is accessed, and the portal signs you out automatically after about 30 minutes of inactivity (with a warning) to protect your health information.
You control the AI features that read your record
NewThe AI features that work with your record — the wellness snapshot refresh, medication and plan explanations, visit summaries — need your consent, which you grant or withdraw any time in Settings → AI & privacy. The self-guided worksheet builder works only from what you type into it. Nothing you turn off affects the rest of your portal.
Public website
Refreshed services & conditions pages
NewA redesigned services overview plus dedicated, SEO-optimized pages for depression, anxiety, ADHD, PTSD, and neurofeedback care in Maine.
Help center & getting-started guides
NewA searchable help center, a first-appointment walkthrough, and a step-by-step telehealth setup guide — so new clients know exactly what to expect.
Crisis support & resources
NewAn always-available crisis support page with 24/7 Maine and national resources, plus a downloadable resource library curated by your provider.
Transparent legal & privacy pages
NewA full HIPAA Notice of Privacy Practices and plain-language practice policies — appointments, confidentiality, your rights, and controlled-substance policy.
Easy first contact
NewRequest an appointment — new clients join our waitlist — in a couple of minutes, with insurance options.
Ready to experience it?
Schedule your first appointment or sign in to your client portal.