How-to videos
Portal & telehealth tutorials
Short videos that walk through the client portal step by step — signing in, booking, joining a video visit, refills, messages and more. Watch them in order, or jump to the one you need.
- 10 videos
- 2 minutes each
- Captions on every video
- No account needed
Start here
New to the portal? This one comes first — the rest build on it.
The rest of the series
Each one stands on its own. Prefer reading? Every card links to the same steps in writing.
Rather read, or try it yourself?
- Client portal guideEvery step in writing — signing in, each section of the portal, and the common tasks.Open
- Portal simulatorPractice in a copy of the portal with made-up information, with guided tours.Open
- Telehealth setupTest your camera and microphone, and fix common video problems before a visit.Open
Looking for videos about conditions and medications instead?